Privacy Policy – Jilibett Online Gaming Philippines

This Privacy Policy explains how jilibett ("the Company," "we," "us," or "our") collects, uses, stores, and protects personal data provided by players ("you") who access or use the jilibett platform at https://jilibett.best, including all associated games, features, and services.

Jilibett is committed to handling personal data responsibly and in full compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), along with its Implementing Rules and Regulations and relevant issuances by the National Privacy Commission (NPC) of the Philippines.

By registering an account on jilibett, placing any bet, or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please refrain from using jilibett.

For the purposes of the DPA, jilibett acts as the Personal Information Controller for all data processed through the platform.

Jilibett collects only the data necessary to provide you with a safe, legal, and enjoyable gaming experience. The categories of personal data we process are as follows:

Jilibett does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where specifically required by law or our licensing authority.

Jilibett collects personal data through the following means:

• Direct submission: When you register an account, complete identity verification, make a deposit, request a withdrawal, or contact our support team.
• Automated collection: When you use the jilibett platform, we automatically collect technical and usage data such as your IP address, device information, and browsing behaviour within the site.
• Payment processors: When you transact via GCash, Maya, BDO, BPI, UnionBank, or other payment channels, transaction confirmation data is shared with jilibett by those providers to verify and complete your payment.
• Identity verification partners: If you are asked to complete enhanced KYC (Know Your Customer) checks, jilibett may work with a third-party verification provider to confirm the authenticity of identity documents you submit.
• Cookies and tracking technologies: As described in Section 9, jilibett uses cookies to maintain your session and improve the platform experience.

Every piece of data jilibett collects is used for a specific, legitimate purpose. We do not process your data beyond what is necessary for those stated purposes. Here is how we use your information:

• Account management: To create, maintain, and administer your jilibett player account, including processing logins, updating details, and communicating account-related notifications.
• Processing transactions: To facilitate deposits and withdrawals in Philippine pesos (₱) via GCash, Maya, bank transfers, and other supported PH payment methods.
• Identity and age verification: To confirm you are at least 21 years old and a legally eligible player under Philippine gaming regulations.
• Regulatory compliance: To meet obligations under PAGCOR regulations, the Data Privacy Act, and applicable anti-money laundering (AML) laws in the Philippines.
• Fraud and security monitoring: To detect and prevent unauthorised access, fraudulent transactions, and abuse of the jilibett platform.
• Customer support: To respond to your queries, resolve disputes, and investigate complaints.
• Responsible gaming: To monitor gameplay patterns and apply deposit limits, cool-off periods, or self-exclusions as requested or required.
• Platform improvement: To analyse usage data and improve the jilibett user experience, including game offerings, navigation, and payment flows.
• Promotions and communications: To send you relevant offers, bonus notifications, and platform updates — only with your consent and in line with our Terms.

Under the Data Privacy Act of 2012, jilibett processes your personal data on the following lawful bases:

• Consent: Where you have freely and clearly agreed to a specific use of your data, such as receiving marketing communications or completing optional account features.
• Contractual necessity: Where processing is necessary to fulfil the agreement between you and jilibett — for example, processing your PHP withdrawal to GCash or verifying your identity to allow gameplay.
• Legal obligation: Where jilibett is required by law to process your data, including AML reporting obligations, PAGCOR compliance requirements, and responses to lawful government requests.
• Legitimate interests: Where processing is necessary for jilibett's legitimate interests in operating a safe and fair gaming platform, provided those interests do not override your rights and freedoms as a data subject.

Jilibett does not sell your personal data to any third party — ever. We share personal data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: GCash, Maya, BDO, BPI, UnionBank, and other supported PH payment providers receive the transaction details needed to process your deposits and withdrawals.
• Identity verification providers: A trusted third-party KYC provider may process your ID documents to verify your identity on jilibett's behalf. These providers are bound by strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies may receive data where legally required.
• Fraud prevention services: Industry-standard fraud detection and responsible gaming databases may receive limited data to flag problematic behaviour across the gaming industry.
• Technology and hosting providers: Our platform infrastructure and cloud hosting partners access data only to provide their services and are contractually prohibited from using it for any other purpose.

All third parties that process data on jilibett's behalf are required to maintain appropriate data security standards and may only use the data for the specific purpose for which it was shared.

Jilibett retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and our licensing obligations.

• Active accounts: Personal data is retained for the full duration of your relationship with jilibett, i.e., while your account remains open and active.
• Closed accounts: Upon account closure, jilibett retains records for a minimum of five (5) years to comply with AML regulations and PAGCOR requirements. Transaction records may be retained for longer where required by law.
• Support communications: Chat and email records are retained for up to three (3) years after the last interaction.
• Technical and usage logs: Session logs and IP records are typically retained for twelve (12) months for security and fraud investigation purposes.

Once the applicable retention period has passed and there is no ongoing legal requirement to retain the data, jilibett will securely delete or anonymise your personal information.

Jilibett implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our key security practices include:

• TLS/SSL encryption on all data transmitted between your device and the jilibett platform.
• Encrypted storage of sensitive account and payment data at rest.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing by independent cybersecurity professionals.
• Two-factor authentication (2FA) options for player accounts to add an extra layer of login security.
• Fraud monitoring systems that flag unusual account activity in real time.

While jilibett takes all reasonable steps to protect your data, no internet-based system is 100% immune to breaches. In the unlikely event of a data breach that affects your rights and interests, we will notify you and the National Privacy Commission within the timeframes required by the Data Privacy Act.

You also play a role in keeping your account secure. Please use a strong, unique password for your jilibett account, enable 2FA if available, and never share your login credentials with anyone. Jilibett staff will never ask for your password.

Jilibett uses cookies and similar technologies to make the platform work properly and to improve your experience as a player. A cookie is a small text file stored on your device when you visit the site.

The types of cookies jilibett uses:

• Essential cookies: Required for the platform to function — maintaining your login session, remembering your language preference, and enabling core game functionality. These cannot be disabled without affecting your ability to use jilibett.
• Analytics cookies: Help us understand how players navigate jilibett so we can improve the platform. Data collected is aggregated and does not personally identify you.
• Security cookies: Used to detect and prevent fraudulent activity, unusual login patterns, and bot traffic on the jilibett platform.
• Preference cookies: Remember your settings and choices to personalise your experience, such as your preferred game lobby view.

Jilibett does not use third-party advertising or tracking cookies. You can manage or delete cookies through your browser settings at any time, though disabling essential cookies may affect your ability to play on the platform.

Under the Data Privacy Act of 2012, you have the following rights regarding the personal data jilibett holds about you. These are real rights and we take them seriously — not just legal text.

To exercise any of these rights, contact jilibett at support@jilibett.best. We will acknowledge your request within 72 hours and respond within the timeframe required by the Data Privacy Act.

Jilibett does not knowingly collect personal data from anyone under 21 years of age. Our platform is strictly for adult players who meet the eligibility requirements set out in our Terms and Conditions.

If we discover or are informed that a person under 21 has registered on jilibett, we will immediately close that account, erase any collected data, and refund any deposits made, subject to verification. We take underage access extremely seriously.

Jilibett may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. The "Last Updated" date at the top of this page always shows when the most recent version was published.

When we make significant changes, we will notify registered players by email or through an in-platform notification before the changes take effect. Minor updates — such as clarifications that do not change the substance of how we use your data — may be made without individual notification.

Your continued use of jilibett after any updated Privacy Policy takes effect constitutes your acceptance of the revised terms. If you disagree with any changes, you have the right to close your account and request deletion of your data before the updated policy applies.

For any privacy-related questions, data subject requests, or concerns about how jilibett handles your personal information, please reach out to our dedicated support team:

For complaints that remain unresolved after contacting us, you may escalate to the National Privacy Commission of the Philippines (NPC) via their official channels. Jilibett is committed to cooperating fully with NPC inquiries and resolving all privacy concerns fairly.

For concerns related to responsible gaming rather than data privacy, please visit our Responsible Gaming page for support resources available to Filipino players.